Use the search to find knowledge base articles and How-to documents on how to resolve common issues or to find general documentation on certain topics.

How-to articles

Recently Updated

• What effect does changing the site URL or subdomain have on my content?

  • updated Oct 19, 2023
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• Providing remote metadata for a SAML Single Sign On installation

  • updated Aug 21, 2023
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• How to add object hyperlinks to your exported list reports

  • updated Aug 07, 2023
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• Register repository to another platform instance or clone an existing repository

  • updated Aug 07, 2023
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• Process Narrative

  • updated Aug 07, 2023
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• How to allow the iGrafx Platform to use a proxy when connecting to other servers

  • updated Aug 07, 2023
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• Embedding a Power BI Report in your Dashboard

  • updated Aug 07, 2023
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• Embedding a Power BI Report in your Dashboard

  • updated Aug 02, 2023
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• Access the iGrafx Platform REST API Documentation

  • updated Jul 21, 2023
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• Configure iGrafx for automatic user provisioning

  • updated May 29, 2023
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• Process Narrative

  • updated Mar 03, 2023
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• How to allow the iGrafx Platform to use a proxy when connecting to other servers

  • updated Mar 03, 2023
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• How can I provide process documentation to internal and external auditors

  • updated Mar 03, 2023
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• I did not get my eval access information / license key

  • updated Nov 28, 2022
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• "java.security.UnrecoverableKeyException: requested entry requires a password" after creating SAML keystore

  • updated Nov 28, 2022
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Troubleshooting articles

Recently Updated

• Enterprise Icons are broken / missing

  Aug 11, 2023 • updated by Daniel Alner • view change
• Weblogic 12.2.1.0.0 deployment issues

  Aug 07, 2023 • updated by Samuel Greer • view change
• WinHttp Error 12175

  Aug 07, 2023 • updated by Samuel Greer • view change
• MindManager causes iGrafx Desktop Client to crash (Component One or VSFlexGrid errors)

  May 02, 2023 • updated by Daniel Alner • view change
• Weblogic 12.2.1.0.0 deployment issues

  Mar 03, 2023 • updated by Dillon Hall • view change
• Update Diagram Cache

  Mar 03, 2023 • updated by Dillon Hall • view change
• WinHttp Error 12175

  Mar 03, 2023 • updated by Dillon Hall • view change
• How to fix users getting logged out after two minutes when using SiteMinder

  Nov 28, 2022 • updated by Dillon Hall • view change
• Usernames get changed without intent in the administration area

  Oct 25, 2022 • created by Dillon Hall
• Usernames get changed without intent in the administration area

  Oct 17, 2022 • updated by iGrafx Support • view change
• Usernames get changed without intent in the administration area

  Oct 17, 2022 • updated by Daniel Alner • view change
• MindManager causes iGrafx Desktop Client to crash (Component One or VSFlexGrid errors)

  Oct 05, 2022 • updated by Dillon Hall • view change
• Why do reports and item properties state an object version is approved when it is not

  Sep 12, 2022 • created by mark.bednarski@igrafx.com
• Why do I have to change my password when I am using SSO login?

  Sep 12, 2022 • created by mark.bednarski@igrafx.com
• Why does my File Preview not look the same as when I open it on my computer?

  Sep 12, 2022 • created by mark.bednarski@igrafx.com

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