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Enterprise Icons are broken / missing

Problem

Object icons, especially for resources, are showing a placeholder icon instead of the correct icon (see picture).

Solution

The user has to clear their browser cache. 

How to perform a hard refresh in some of the most common browsers:

Google Chrome: Press Ctrl + Shift + R

Microsoft Edge: Press Ctrl + F5

Mozilla Firefox: Press Ctrl + Shift + R

Please note that the key combinations may vary depending on your operating system. If you're using a mobile device, the process for hard refreshing might be different.



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If this problem persists, please contact our support.