20.0.0 Cloud Release Highlights

2026-06-25

Use your own template's setup with Pia

Pia diagram creation can now use one of your repository's templates, so a diagram Pia drafts for you matches your organization's standard styling, headers and footers, and page setup. Pia still generates the shapes from your description - the template provides the look, not its content.

TotalTime() simulation function

The simulator adds a TotalTime() expression function, which returns the total time the simulation will run, in seconds - for example, 14400 for a four-hour run. Because it needs a fixed run length, a simulation set to run until cases complete reports a problem when TotalTime() is used.

Use your own template's setup in QuickMap

When you create a diagram with QuickMap, you can now base it on one of your repository's templates. QuickMap applies the template's styling, headers and footers, and page setup - so new diagrams match your standard look - while still building the shapes from your QuickMap input. The template's own shapes aren't copied.

Report on diagram type

Reports can now use Diagram Type - BPMN, Value Stream Map, ArchiMate, Journey, and the other diagram kinds - as a property or a filter, for both web and IGX diagrams. Slice a report by the kind of diagram, or list each diagram's type in the output.

Report on shape notes

A new Note property reports on the notes attached to diagram elements, alongside shape text, describes, and custom properties - in both web and IGX diagrams.

Add a Text Search report to a dashboard

The List Report gadget now accepts a Text Search Report, so you can place a keyword search - scoped to the folders, fields, and filters you choose - directly on a dashboard.

Export cycle groups to Excel

From a repository's cycle-group configuration, Export as Excel downloads the cycle groups as a spreadsheet - including nested group structure, members, and assigned objects - for analysis, documentation, or reporting.

Categorize processes with process types

Process objects can now carry a type, the way Journeys, Capabilities, and Resources already do. A new Process Types repository-configuration screen manages the list, which ships with a ready-made hierarchy of Management, Core, and Support processes. Every existing process is set to a neutral Standard type on upgrade, so your data stays consistent.

Increment versions when you bulk-start approval cycles

Starting an approval cycle on several items at once can now increment each item's version on approval - the option already available when starting a cycle on a single item. Because the selected items can be at different versions, you choose which part of the version number to bump, and each item increments from its own current version.

Glossary terms link automatically in diagrams

Diagram shape text now links automatically to matching glossary terms. An administrator sets this per repository - all glossaries, selected glossaries, or off - and the links respect permissions, so each reader sees only links to glossary content they can open.

Include pools and lanes in narrative reports

Narrative reports can now include pools and lanes - with their names, notes, described objects, relationships, and custom properties - not just activity shapes. The option applies both on screen and in the Word and PDF export.

Names and email in the user assignments export

The Download User Assignments export now includes each user's first name, last name, and email address, so administrators can identify users by more than their username - in both the Excel download and the matching API response.

AI Agent and AI Model resource types

The standard resource type model now ships with two AI resource types: AI Agent, a built-in type under Labor, and AI Model, a manageable type under Software (IT architecture). New repositories get them automatically, and existing repositories gain them on upgrade — so you can model the AI participants in your processes.

Download narrative reports through the API

A new REST API endpoint downloads narrative reports, so you can pull a report's output into another system.

Export a diagram as an image through the API

A new REST API returns a diagram as an image, making diagrams available to systems outside the platform.

Right-angle association lines by default

When you draw an association line - for example, from a data object to a task - it now uses a right-angle route by default instead of a straight one, so it routes around other shapes and you can move and lock its segments. Existing diagrams are unchanged: the default applies to lines you draw from now on, and to an existing line only if you edit it.

A cleaner built-in BPMN Core shape library

The built-in BPMN Core library - the palette offered in new BPMN diagrams - drops shapes that aren't core to BPMN (the Embedded and Collapsed Sub-Process, User and Service Task, and Terminate event) and adds Data Object to encourage showing work-product flow. This changes the palette only; shapes already placed in existing diagrams are untouched.