19.10.0 Cloud Release Highlights

14 Mar 2025

Reporting - New IQL property for number of comments in a diagram

We’re excited to announce a new enhancement that makes it easier to track user engagement on your diagrams!

You can now report on the number of comments associated with each diagram. This feature allows you to quickly see where discussions are happening, helping you understand collaboration and interaction within your organization. The new IQL properties are:

openCommentsCount - count of unresolved comments

openComments - unresolved comments

commentsCount - count of all comments and replies

comments - all comments and replies

We’ve added a date property to both comments and openComments, giving you visibility into when comments were made. This makes it easier to track the timing of discussions and monitor recent activity on diagrams.

Early Access

How to enable Early Access features

Go to Admin → Server Settings
Navigate to the Early Access tab
Toggle the Early Access features you would like to enable

Note: Features with a icon are in General Access. These features are fully released; customers are provided a temporary window to disable these features to perform internal training and communications before the feature is permanently enabled.

New: - Internal Control System / ICS Risk Management

We are pleased to introduce ICS Risks, a specialized feature designed to help insurance companies and other regulated organizations capture, document, and manage risks within their Internal Control System (ICS) — fully aligned with industry-specific compliance and governance requirements. It gives you greater transparency and control over critical processes and associated risks.

Add data to your ICS risks and start modeling

Go here to learn more: Internal Control System/ ICS Risk Management

Simulation Enhancements

Reusable custom functions

We’ve enhanced our Process Simulation by adding the ability to reuse custom functions. It allows users to define and reuse complex expressions more efficiently across multiple activities.

These custom functions can be called directly from simulation activities, reducing redundancy and improving maintainability.

For more details go to: Custom Functions

Support asking for interchangeable resources

Users can now request resources from multiple types, and the activity will start when the required number is available from any one type. Users can also request a total number of resources from multiple types, regardless of which type they come from. So, you can require all listed resources (an ‘AND’), Any of the Resources listed in order (an ‘OR’, where the list is ordered), or Any of the resources listed without any order (getting the longest available resource; an ‘OR’ with an unordered list). This makes resource allocation in simulations more realistic and adaptable.

Learn more about resources: Resources

Custom Distributions

Our new Custom Distribution feature allows users to create weighted distributions; e.g., for generating cases or choosing task duration times. This makes it possible, for example, to model scenarios like generating 1 case 50% of the time, 2 cases 25% of the time, and 4 cases for the remaining 25% of the time. You may also model complex time distributions for an Activity, such as handling calls with a distribution of times. For example, the following diagram shows the ‘Task’ duration expression if you wanted discrete times returned, or continuous values in a range:

To find documentation on Custom Distributions, see CustomDist in: Statistical Functions