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Troubleshooting articles

How to fix users getting logged out after two minutes when using SiteMinder@a userJan 20, 2024
Enterprise Icons are broken / missing@a userAug 11, 2023
MindManager causes iGrafx Desktop Client to crash (Component One or VSFlexGrid errors)@a userMay 02, 2023
Trouble downloading data (e.g. software) from the website@a userApr 11, 2023
Platform shows error 404 after upgrade@a userApr 11, 2023
Microsoft Office Links do not work in SSO scenarios@a userApr 11, 2023
LDAP import works but authentication fails - Simple Bind@a userApr 11, 2023
LDAP over SSL fails with certificate exception@a userApr 11, 2023
Font alignment issues with Japanese text in IE 11@a userApr 11, 2023
Errors using "Print to PDF" via the web@a userApr 11, 2023
Deleting a Cyclegroup member not possible@a userApr 11, 2023
Client: Why is the automatic Swimlane-based relationship creation not working?@a userApr 11, 2023
Client: Can I export or import modeling data to or from Excel or other file format?@a userApr 11, 2023
Usernames get changed without intent in the administration area@a userOct 17, 2022
Enterprise Model warning when adding IGX file to repository@a userApr 15, 2022
Resolving SSL certificate issues when deploying a process@a userApr 08, 2022
How to resolve a cycle that cannot be canceled@a userMar 30, 2022
Resolving installation issues involving VBA@a userMar 30, 2022
Resolving Permission Denied error when using iGrafx Data IO (IDIO)@a userMar 29, 2022
Error: All items on this page must be matched to continue the import.@a userFeb 14, 2022

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