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WinHttp Error 12175

The configuration of 3rd party software i.e. Operating Systems, Databases, Application Server, etc., in the context of this documentation is for illustration purposes only. iGrafx doesn't imply that the provided examples are the best or only way of configuration for the described scenario. Nor can we guarantee that it is the best option for performance and security. You apply the instructions at your own risk, please consult an expert of the 3rd party software if you are not sure.

Problem

Connecting the iGrafx Desktop Client to the iGrafx Platform result in an error message:

CODE
WinHttp Error 12175.
A security error occured

Details

When using HTTPS and certificates, the user has to make sure that the windows machine completely trusts the server certificate when the iGrafx Desktop Client needs to connect to a server using HTTPS. While browsers offer the ability to connect to a page with an untrusted certificate, ignoring the security implications, the iGrafx Desktop Client will not allow this. The iGrafx Desktop Client - if encountering an untrusted certificate - will issue a WinHttp Error 12175 instead.

Solution

For testing purposes, i.e. using a self-signed certificate, this can be resolved by adding the self-certificate to the Trusted Root Certificate authorities on the machine the iGrafx Desktop Client is installed.

In a production environment you need to make sure the certificate chain is correct.

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