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Prepare for first run

Problem

When installing the iGrafx Desktop Client on a system running Windows Server you may see a dialog box that shows a message "Prepare for first run" and then the installation never finishes. If you stop the installation by clicking the X in the top right corner and then later try to run the application you will get "VBA Initialization Failure - -2147221164" and it won't work.

This can happen because Windows Server's default security settings prevent the Microsoft VBA installer module from launching correctly.

Solution

Uninstall the application

Reinstall the application by right-clicking on the setup file and choosing 'Run as Administrator'.



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