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Client: Viewing Scalable Vector Graphics (SVG) format published from iGrafx

When you publish to web from iGrafx, you have the option of publishing to Scalable Vector Graphics (SVG) format. Please keep in mind that when publishing to a web format viewable by a browser, you may also publish to HTML or Java format. Please see the Knowledge Base article titled "How do I share my data with people who do not have iGrafx?" for more information.

Most browsers (Firefox, Chrome, Opera, Safari and Internet Explorer 9 and newer) have built-in SVG viewers. Some browsers, and in particular Internet Explorer version 8 and prior, may need an SVG viewer plug-in (add-on) to view SVG content.

In addition, in all browsers and versions, your security settings may prevent the display of the SVG content. If you see the following message, it could simply be because your browser is blocking the content; look for a message in the browser about allowing blocked content:

This image has been saved in SVG (Scalable Vector Graphics) format. 
You can download an "unsupported" SVG Viewer from http://www.adobe.com/devnet/svg/adobe-svg-viewer-download-area.html

If you see the message above, and do not see a security warning, the browser may have automatically closed the warning. Refresh the web page and carefully look for security warnings at the top or bottom of the page. You may see security warnings such as the following:

  • To help protect your security, Internet Explorer has restricted this webpage from running scripts or ActiveX controls that could access your computer. Click here for options...
  • Allowing active content such as script and ActiveX controls can be useful. However, active content might also harm your computer. Are you sure you want to let this file run active content?
  • Internet Explorer restricted this webpage from running scripts or ActiveX controls. [click the Allow Blocked Content button]

If you have allowed any blocked content, and instead of the content the message is displaying to download an SVG viewer, then you most likely have Internet Explorer (IE) version 8 or prior and need the viewer. If that is the case, please download and install a viewer to see your SVG content. Please note that we are not aware of any supported SVG viewers.  However, an “unsupported” SVG Viewer can be downloaded from the Adobe Website (http://www.adobe.com/devnet/svg/adobe-svg-viewer-download-area.html). Please notice any disclaimers mentioned on that website.

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Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.