24.10.31 Process360 Live App Portal

Process360 Live has many capabilities, from Mining, to Design, to iGrafx University, and more. Centralized access to these capabilities, where a user can go to a single URL and access any iGrafx product for which they have access, is something we’ve been working on and is now in the early stages of deployment. Please let me introduce the Process360 Live App Portal.

If you have access to more than one Process360 Live environment a centralized portal that acts as a gateway to your Process360 Live projects is now available*. This lets us implement several user experience improvements for many of our users:

Onboarding

When users are onboarding they can now receive welcome e-mails and registration completion redirects that link users to a single, centralized portal that allows them to see what they have access to and provides a way to navigate there.

Finding Your Environments

Many users have access to multiple environments, such as iGrafx University learning environments, or act as consultants with access to many environments. Some users have access to the admin portal that manages users across mining and design. Other users have REST API access.

The portal identifies the user, evaluates what they have access to, and only provides links for which a user has permission to access.

One URL may now be provided to any and all users and bookmarked to ensure they are able to navigate to where they need.

*Available Soon

App Portal is in early phases of rollout, and will not be available to all customers. Notably, the App Portal is only available to:

Cloud Customers; AND
Use OAuth; AND
Engage with our support team

Customers with a lot of iGrafx University users that meet the above criteria are being prioritized, to help reduce confusion between Design environment logins. Please ensure that *.igrafxcloud.com URLs are whitelisted by your IT team to ensure yours users will have access to this new capability.

There is no current planned roadmap for the App Portal to be available for on-prem or self-hosted customers, or those not upgraded to OAuth.

Path for the Future

As iGrafx continues integration of unified mining and modeling experiences and builds out new capabilities, the App portal and user navigation is expected to continue to evolve. For example, we look forward to adding more seamless navigation between mining and modeling when a user is already in one of those spaces without the need to navigate back to the app portal to complete their work activities.

As the App Portal is in early stages of release, it may also rapidly and significantly update UI/UX characteristics as we receive user feedback and continue efforts to both align and modernize the look and feel of the Process360 Live Product.