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Troubleshooting

Troubleshooting

  • My simulation does not run and I get a dialog titled “Problems (Last Simulation)”

  • My simulation does not make any progress

    • It is possible your simulation contains an infinite loop. If a case moves in an infinite loop of activities that take no time to complete, the simulation clock will not advance. This can be seen if you run the simulation in Trace mode.

      infinite-20240125-182147.gif

  • I get a “Websocket connection failed” error

    • Check if you have a firewall or antivirus that is preventing Websocket connections, and if unsure, please contact your IT department. If you allow Websocket connections and still get this error, contact https://echo.igrafx.com for assistance.

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