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Client: How do I repair my installation of iGrafx?

If you are experiencing problems that are likely related to a bad installation of iGrafx, such as missing templates or menu items, errors when starting the software, etc. you may wish to do a repair install or uninstall/re-install. Please note that you need to have proper permissions (e.g. Administrator rights) to properly install or repair software.

If you are unfamiliar w/how to do a repair install, & don't have an Information Technology (IT) person to help, some quick instructions on how to do this are as follows:

  1. Ensure iGrafx is NOT running, that you have your iGrafx CD or other installation files handy, and that you have Administrator rights (permissions) to your machine.
  2. Follow these instructions in Windows 10 or the equivalent steps in an older version of Windows:
    1. On the Start  menu, enter Control Panel in the search box and select Control Panel from the results.

    2. Select Programs > Programs and Features, and then select the program.

    3. To fix the program, select Repair or, if that’s not available, Change.

  3. Wait for the installer to finish its preparations.

  4. In the iGrafx Setup dialog box, it should list choices for Application Maintenance. Choose Repair.
  5. Click Next, and follow the instructions of the installation wizard.

If this doesn't help, totally uninstall iGrafx and then re-install iGrafx.

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