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Changing the default session timeout of the iGrafx Platform

Introduction

If the default timeout after which a user gets logged out of the platform due to inactivity should be changed, you can follow these steps. The default timeout is 60 minutes for any platform instance. After that period of time, if a user performs no action within the platform UI, they are logged out. When they perform the next action in the platform, they may see a logout dialog or automatically be forwarded to the login page with a timeout message.

Remediation

If you want to increase the session timeout of your Predeployed iGrafx Platform, find the file INSTALLATION_DIRECTORY/apache-tomcat-x.x.xx/igrafx/iGrafxWebApp/WEB-INF/web.xml  and open it in a text editor. Find the following text and replace the number with your desired timeout in minutes.

XML
<session-timeout>60</session-timeout>

After adjusting the timeout to the appropriate number and saving the file, restart the platform for the changes to take effect.

Note

This session timeout also applies during SSO scenarios, but due to the underlying automatic authentication of your SSO provider, you may not realize you are automatically being logged in again after a session timeout.

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