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System Requirements Datacenter

Applicable Versions

19.0 and newer

The following specifications refer to the components that are installed to provide the core iGrafx platform functionality as well as platform extensions that enable additional platform capabilities.

iGrafx Platform Browser Access​

Applies to users accessing any iGrafx® product via a web browser.

Browser​

For the best user experience, use the latest versions of Google Chrome™ or Microsoft Edge®.

Provided the browser version is still under official public support by their manufacturer, iGrafx supports Microsoft Edge®, Google Chrome™, and Mozilla Firefox®. Microsoft Internet Explorer® is no longer under official public support and is therefore no longer supported.

Mobile access works best on tablets with mobile versions of the browsers mentioned above, or those included with iOS® or Android™ operating systems, provided that both the browser and operating system are still under official public support by their manufacturer.

iGrafx® requires a web browser with HTML5 support.

JavaScript​

JavaScript must be enabled.

iGrafx Platform Application Server​

An iGrafx Platform deployment consists of minimum on application server and a database server (see below). For increased performance it is recommended to separate the application and database server on separate (virtual) hardware and not combine them on a single machine.

Java Application Server​

Recommended

iGrafx pre-deployed Tomcat 9.0

Minimum / Compatible

Apache Tomcat 9.0

Java Virtual Machine (JVM)​

Recommended

OpenJDK Java™ Runtime Environment version 21.0 or newer

Minimum / Compatible

OpenJDK or Oracle® Java™ Runtime Environment version 21

Operating Systems​

Windows​

Recommended

All editions of Windows Server 2025

Minimum / Compatible

All editions of Windows Server 2025 All editions of Windows Server 2022 All editions of Windows Server 2019 All editions of Windows Server 2016 All editions of Windows Server 2012 R2

Windows 11.x Windows 10.x

Hardware​

Please additionally check system requirements for your chosen Application Server and Operating System. The system requirements of the Application Server and Operating System supersede the iGrafx® System Requirements. The below requirements define the available free resources available for the operation of the specified iGrafx® software component on the Application Server.

Processor​

Recommended

See Server Sizing Recommendations

Minimum / Compatible

Physical or virtual CPU, 3GHz or greater, 2 cores or more

Memory​

Recommended

See Server Sizing Recommendations

Minimum

At least 2 GB available for the JVM

Storage​

Minimum

500 MB of free hard disk space to be used by the application server itself, configuration files and log files.

Authentication​

Recommended

SAML2

Minimum

Local and LDAP directory (i.e. Active Directory) via:

Basic (credentials), SAML2, Kerberos, Siteminder / CA**, J2EE preauthentication.

** Siteminder authentication not available for the iGrafx desktop client, see SiteMinder/CA SSO authentication.

SSL Protocols​

Recommended

TLS 1.3

Minimum

SSL 2.0, SSL 3.0, TLS 1.0, TLS 1.1 and TLS 1.2

Two Way SSL​

Supported for accessing the iGrafx® Platform via a web browser.

warning

Enforced two way SSL disables the use of the iGrafx desktop client.

HTTP Verbs/Methods​

Firewall or other network settings must not block any of the following HTTP methods: GET, HEAD, POST, PUT, PATCH, and DELETE.

Database Server for iGrafx Platform​

The iGrafx platform requires Microsoft SQL Server.

Please see the SQL Server documentation for system requirements of the database server.

Database sizing​

The required space allocation for the database depends on the desired usage patterns, documents and objects stored in a repository. We recommend to separate the tables required for administration and the actual data of a repository into separate databases.

See Server Sizing Recommendations for common sizing and growth estimates.

Microsoft® SQL Server​

Recommended

SQL Server 2025 Standard or Web Edition

Minimum / Compatible

All editions of:

SQL Server 2025 SQL Server 2022 SQL Server 2019 SQL Server 2017

Supported JDBC Drivers​

Microsoft® SQL Server: Microsoft SQL JDBC Driver

When using JDBC over JNDI, the respective drivers needs to be made available by adding them to the classpath of the application server.

iGrafx Repository Migration Tool​

See System Requirements Ancillary Tools

Terminology​

  • Recommended — Platform is fully qualified and full support will be provided for platform-specific issues.
  • Compatible — Platform-specific issues will be investigated and supported where possible.
  • Minimum — The bare minimum requirement to start the listed product or service.