20.4.0 Datacenter Highlights

Date: October 13, 2026

Governance - Start Sessions in View Approved Only Mode

A new server setting, View Approved Only mode, decides how the mode behaves for everyone: available and off at sign-in, available and on at sign-in, or disabled entirely. Starting every session in View Approved Only means readers see approved content by default and switch to drafts only when they mean to.

Governance - Required Comments When Changing the Current Approved Version

A repository's version policies can now require a comment whenever someone changes an item's current approved status, the same way they can for check-ins, reviews, and approvals. The comment is kept in the item's history, so the reason for the change stays with the record.

Reporting - Rename Report Columns

A report creator can now rename any column heading — relationship columns such as Described By included — so a report reads in your organization's terminology instead of the built-in field names.

Reporting - Report on Links in Summary, Purpose, and Instructions

Web links embedded in an item's Summary, Purpose, or Instructions are now recorded as that item's links, so reports can surface them. Links that already exist in your content are picked up automatically.

Reporting - Updated Reporting UI for Everyone

The updated interface for defining and editing narratives and other report types — previously behind the New Reporting UI Early Access toggle — is now the standard experience for everyone, and the toggle is gone.

Enterprise Model - External Agents Can Support Business Services

A Business Service can now have an External Agent among its Supported By relationships, so a service's dependence on vendors, partners, and other outside parties can be modeled directly.

Diagramming - Format Painter Copies Rich Text Settings

The Format Painter now copies a shape's rich text settings along with its other formatting, whether the text was styled through the Styles panel or on the shape itself.

Governance - Start Sessions in View Approved Only Mode​

Governance - Required Comments When Changing the Current Approved Version​

Reporting - Rename Report Columns​

Reporting - Report on Links in Summary, Purpose, and Instructions​

Reporting - Updated Reporting UI for Everyone​

Enterprise Model - External Agents Can Support Business Services​

Diagramming - Format Painter Copies Rich Text Settings​