20.1.0 Datacenter Highlights

This release modernizes the framework that processes SAML 2.0 sign-ins. Most identity provider configurations keep working unchanged, but SAML messages are now validated more strictly, and a few setups — the HTTP-Artifact binding, endpoint URLs written with an explicit default port, and the previous Single Logout URL — need an update on the identity provider side. Review your configuration when you upgrade.

Diagramming - Combine Several Pools Into One

You can now combine several web-diagram pools into one — each selected pool becomes a lane in a single new pool, keeping its name, its own lanes, its shapes, and its styling. It's a quick path from separate participant pools to a single cross-functional diagram.

Templates - Styling for Generated and Imported Diagrams

When you create a diagram from a template with QuickMap, the shapes QuickMap generates now take on the styling of matching shapes in the template's custom shape library — so a generated diagram looks like your standard shapes instead of the default theme. The same applies when you import a BPMN file: choose a repository template and the imported diagram takes on its styling, headers and footers, and page setup, with the template's custom shapes replacing the matching imported shapes. The import option is also available through the REST API.

Read more: Diagram templates and Import diagrams

Reporting - COUNT Function for IQL

Reports gain a COUNT function for the iGrafx Query Language (IQL): wrap a relationship or list property in count(...) to report how many values it holds, show that number as a column, or filter on it — for example count(responsible) > 3.

Reporting - Choose a Report Download Format

When you download a report, you now choose a format: Process Design view, which matches the on-screen report with clickable object names, or Plain data view, a basic dataset that adds fields such as object ID and type. You can save that choice so future downloads skip the dialog.

Narrative Reports - Hide Empty Sub-sections

Narrative sections that list fields can now leave out the empty ones. Turn on Hide empty sub-sections so a narrative shows only the fields that have a value.

Search - Dashboard Content Included

The search index now covers dashboard titles and the text in rich-text gadgets. Add Dashboard Content to the Search in filter to find dashboards by what they contain.

User Management - See Each User's Directory Source

The User Details page in User Management now shows each account's Directory — the identity source it belongs to, whether the local directory or a connected LDAP or SCIM directory.

Object Picker - Search by Object ID

Object pickers now recognize a numeric search as an object ID: type an object's ID and the exact match is listed first, even when its name doesn't contain those digits.

Use your own template's setup in QuickMap

When you create a diagram with QuickMap, you can now base it on one of your repository's templates. QuickMap applies the template's styling, headers and footers, and page setup — so new diagrams match your standard look — while still building the shapes from your QuickMap input. The template's own shapes aren't copied.

Report on diagram type

Reports can now use the new diagramType property — BPMN, Value Stream Map, ArchiMate, Journey, and the other diagram kinds — as a column or a filter, for both web and IGX diagrams. Slice a report by the kind of diagram, or list each diagram's type in the output.

Report on shape notes

A new note property reports on the notes attached to diagram elements, alongside shape text, describes, and custom properties — in both web and IGX diagrams.

Add a Text Search report to a dashboard

The List Report gadget now accepts a Text Search Report, so you can place a keyword search — scoped to the folders, fields, and filters you choose — directly on a dashboard.

Export cycle groups to Excel

From a repository's cycle-group configuration, Export as Excel downloads the cycle groups as a spreadsheet — including nested group structure, members, and assigned objects — for analysis, documentation, or reporting.

Categorize processes with process types

Process objects can now carry a type, the way Journeys, Capabilities, and Resources already do. A new Process Types repository-configuration screen manages the list, which ships with a ready-made hierarchy of Management, Core, and Support processes. Every existing process is set to a neutral Standard type on upgrade, so your data stays consistent.

Increment versions when you bulk-start approval cycles

Starting an approval cycle on several items at once can now increment each item's version on approval — the option already available when starting a cycle on a single item. Because the selected items can be at different versions, you choose which part of the version number to bump, and each item increments from its own current version.

Glossary terms link automatically in diagrams

Diagram shape text now links automatically to matching glossary terms. An administrator sets this per repository — all glossaries, selected glossaries, or off — and the links respect permissions, so each reader sees only links to glossary content they can open.

Include pools and lanes in narrative reports

Narrative reports can now include pools and lanes — with their names, notes, described objects, relationships, and custom properties — not just activity shapes. The option applies both on screen and in the Word and PDF export.

Names and email in the user assignments export

The Download User Assignments export now includes each user's first name, last name, and email address, so administrators can identify users by more than their username — in both the Excel download and the matching API response.

AI Agent and AI Model resource types

The standard resource type model now ships with two AI resource types: AI Agent, a built-in type under Labor, and AI Model, a manageable type under Software (IT architecture). New repositories get them automatically, and existing repositories gain them on upgrade — so you can model the AI participants in your processes.

Right-angle association lines by default

When you draw an association line — for example, from a data object to a task — it now uses a right-angle route by default instead of a straight one, so it routes around other shapes and you can move and lock its segments. Existing diagrams are unchanged: the default applies to lines you draw from now on, and to an existing line only if you edit it.

A cleaner built-in BPMN Core shape library

The built-in BPMN Core library — the palette offered in new BPMN diagrams — drops shapes that aren't core to BPMN (the Embedded and Collapsed Sub-Process, User and Service Task, and Terminate event) and adds Data Object to encourage showing work-product flow. This changes the palette only; shapes already placed in existing diagrams are untouched.

Authentication - Modernized SAML Sign-In Framework​

Diagramming - Combine Several Pools Into One​

Templates - Styling for Generated and Imported Diagrams​

Reporting - COUNT Function for IQL​

Reporting - Choose a Report Download Format​

Narrative Reports - Hide Empty Sub-sections​

Search - Dashboard Content Included​

User Management - See Each User's Directory Source​

Object Picker - Search by Object ID​

Use your own template's setup in QuickMap​

Report on diagram type​

Report on shape notes​

Add a Text Search report to a dashboard​

Export cycle groups to Excel​

Categorize processes with process types​

Increment versions when you bulk-start approval cycles​

Glossary terms link automatically in diagrams​

Include pools and lanes in narrative reports​

Names and email in the user assignments export​

AI Agent and AI Model resource types​

Right-angle association lines by default​

A cleaner built-in BPMN Core shape library​

Authentication - Modernized SAML Sign-In Framework