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WinHttp Error 12175

Symptom

Connecting the iGrafx Desktop Client to the platform fails with:

WinHttp Error 12175. A security error occurred

Cause

Over HTTPS, the Windows machine must fully trust the server certificate. Unlike a browser, which lets you proceed past an untrusted certificate, the iGrafx Desktop Client refuses to connect to an untrusted certificate and returns WinHttp Error 12175 instead.

Resolution

For testing — for example with a self-signed certificate — add the certificate to the Trusted Root Certification Authorities store on the machine running the iGrafx Desktop Client. In production, make sure the full certificate chain is correct.