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What Process Design is

Process DesignProcess Design The discipline of explicitly modeling business processes to document, analyze, and optimize them. In Process360 Live, process design is the authoring side that complements mining's data-driven view. is the modeling side of iGrafx Process360 LiveProcess360 Live iGrafx's cloud platform for end-to-end process management — combining process design, mining, simulation, and automation in a single environment.: where you document, standardize, and improve how your organization works. You design the ideal future versions of your processes, test changes before you invest in them, and govern each change so people can trust what they see. Those processes don't stand alone — they connect to the people, systems, assets, risks, and goals around them, forming a Digital Twin of an OrganizationDigital Twin of an Organization A dynamic virtual representation of an entire organization — its processes, people, assets, systems, and data. You build a digital model of your business and use it to test which levers to pull for improvement. The model must be accurate and must evolve continuously rather than being built once and left static.: a living model of the whole business you use to decide what to improve.

Overview​

A digital twinDigital Twin of an Organization A dynamic virtual representation of an entire organization — its processes, people, assets, systems, and data. You build a digital model of your business and use it to test which levers to pull for improvement. The model must be accurate and must evolve continuously rather than being built once and left static. is only useful if it's accurate, and it must evolve continuously rather than being built once and left static. Process DesignProcess Design The discipline of explicitly modeling business processes to document, analyze, and optimize them. In Process360 Live, process design is the authoring side that complements mining's data-driven view. is organized around exactly that:

  • Build the model. The repository holds the twin: diagrams describe how work flows, and enterprise objects represent the real things the work involves — processes, the people and roles doing them (resources), the systems and assets they use, and the requirements, risks, and goals around them. Relationships tie it all together, so a change in one place is visible everywhere it matters. Pia, the built-in AI assistant, can draft a diagram from a description, answer questions about one, and translate its text — Cloud only, and an administrator must enable it first.
  • Keep it accurate. Governance cycles put every change through review and approval, so readers can trust what they see; approved versions separate the agreed truth from work in progress. Watching, history, and recent changes keep everyone aware as the model evolves.
  • Test the levers. Simulation predicts how a process performs before you change the real thing; reports and performance indicators measure the organization against the model; and Process Mining integration compares the designed process with how work actually flows.

When to use​

Reach for Process DesignProcess Design The discipline of explicitly modeling business processes to document, analyze, and optimize them. In Process360 Live, process design is the authoring side that complements mining's data-driven view. when you need a shared, governed picture of how the organization works and a safe way to improve it. Common uses:

  • Process excellence — standardize best practice across teams, find where time and cost concentrate, and raise productivity through continuous improvement.
  • Risk and compliance — model risks and the controls that mitigate them, document processes for audits, and keep operations aligned with regulations and internal policy.
  • Digital transformation — build a digital twinDigital Twin of an Organization A dynamic virtual representation of an entire organization — its processes, people, assets, systems, and data. You build a digital model of your business and use it to test which levers to pull for improvement. The model must be accurate and must evolve continuously rather than being built once and left static. that aligns people, processes, and systems with strategy, and validate change before you invest in it.
  • Shared services — document and standardize high-volume processes across business functions to cut cost without losing quality.

Across all of these you design the future state, test it with simulation before committing, and govern each change so readers can trust what they see. The tutorials walk you through your first diagram, connecting it to the model, and approving it.

Related tasks & references​